All videos are available for a 12-month rental period. After 12 months, your access will expire automatically.

No, the videos are available for streaming only and cannot be downloaded. However, each video includes a downloadable PDF that you can keep for reference.

Each video is priced at ¥9,000 for 12-month access. A bundle of five core videos, including four downloadable PDFs, is available for ¥42,500, offering savings compared to buying each video separately.

Yes, all prices include 10% Japanese consumption tax (JCT).

Our business is based in Japan, so all prices are listed in Japanese Yen (JPY). Payments will be processed in JPY, and your bank or credit card provider will automatically convert the amount into your local currency based on the current exchange rate.

For an approximate conversion:

• Individual Video Price: ¥9,000 (~$60 USD at an exchange rate of 1 USD = 150 JPY)

• Bundle Price (5 Videos + 4 PDFs): ¥42,500 (~$283 USD at an exchange rate of 1 USD = 150 JPY)

The final amount charged may vary slightly depending on your bank’s exchange rate and any applicable fees.

You can use tools like XE Currency Converter (https://www.xe.com/currencyconverter/) to check the latest rates and understand the final cost in your local currency.

We accept the following payment options:

Credit Card: Payments are securely processed via Stripe.
PayPal: For added convenience.

All sales are final, and no refunds are provided due to the nature of digital content and the immediate access granted after purchase.

You can watch the videos on most modern devices, including computers, tablets, and smartphones. The platform supports major browsers (Chrome, Safari, Firefox, Edge) and can be accessed on iOS and Android devices.

Streaming quality is often related to internet speed. Try the following:

Check Your Internet Speed: A stable connection of at least 5 Mbps is recommended.
Reduce Other Usage: Temporarily reduce usage on other devices on your network.
Adjust Video Quality: Lower the resolution (e.g., from HD to SD) for smoother playback on slower connections.

Click the “Forgot Password” link on the login page, and a reset link will be sent to your registered email. Follow the instructions to create a new password.

If you have further questions or encounter any issues, email us at contact@jpkcoaching.com. We aim to respond within 24-48 hours during business days.